FAQ

Frequently asked questions

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An item I ordered has arrived damaged or is wrong?

If this is the case please contact us soon as possible, ideally with a photo of the issue.

Will there be any order information/receipt in with the product?

We don’t include any invoice or anything except the product itself in the parcel you receive, this is because many people order as gifts and so as standard, we don’t include it. You will be emailed an order confirmation.

Do you ship abroad?

At the minute we don’t ship abroad, but we are keeping this under constant review.

Has my order been dispatched yet?

You can check your order status here.

Do you offer gift wrapping?

Gift wrapping is not a service we currently offer